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TD Software Services Limited ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal data is handled in compliance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws. This Privacy Policy explains how we collect, use, and protect your personal data when you use the Will-Leads service (the "Service").
1.1 TD Software Services Limited is the data controller for the personal data processed as part of the Service.
1.2 Our contact details are:
TD Software Services Limited
[Insert Address]
Email: [Insert Contact Email]
Phone: [Insert Contact Phone Number]
2.1 Personal Data You Provide:
Contact details such as your name, email address, and phone number.
Business information such as company name, job title, and business address.
Content you upload to the Service, including referral details.
2.2 Automatically Collected Data:
IP address, browser type, operating system, and other technical details.
Usage data, including access times and pages visited on our website
2.3 Cookies: We use cookies and similar technologies to improve your experience on our website. For more information, see our [Cookie Policy](link to Cookie Policy).
3.1 We use your personal data to:
Provide and manage the Service, including processing referrals.
Communicate with you about updates, features, and support.
Ensure compliance with legal obligations and regulatory requirements.
Improve and personalise the Service based on your feedback and usage patterns.
4.1 We process your personal data on the following legal bases:
Contractual necessity: To provide and manage the Service.
Legitimate interests: To improve the Service, communicate with users, and prevent misuse.
Legal obligation: To comply with applicable laws and regulations.
Consent: Where required, we will obtain your consent (e.g., for marketing communications).
5.1 We may share your personal data with:
Service providers: Third-party vendors who assist in providing the Service (e.g., hosting providers).
Legal authorities: If required by law or in response to legal requests.
5.2 We ensure that any third parties processing your data comply with applicable data protection laws.
6.1 If your data is transferred outside the UK, we ensure it is protected by appropriate safeguards, such as Standard Contractual Clauses or equivalent mechanisms.
7.1 We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
7.2 When data is no longer needed, it will be securely deleted or anonymised.
Under UK GDPR, you have the following rights:
Access: Request a copy of your personal data.
Rectification: Correct inaccurate or incomplete data.
Erasure: Request the deletion of your data in certain circumstances.
Restriction: Request the restriction of processing in certain circumstances.
Portability: Receive your data in a machine-readable format.
Objection: Object to processing based on legitimate interests or direct marketing.
Withdraw consent: Withdraw your consent where processing is based on consent.
To exercise these rights, please contact us using the details provided in Section 1.2.
9.1 We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
10.1 We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."
10.2 We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
11.1 If you are unhappy with how we have handled your personal data, please contact us in the first instance.
11.2 You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
ICO Contact Details:
Website: https://ico.org.uk
Phone: 0303 123 1113
